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FAQ
Answers to frequently asked questions.
For Students
For Tutors
How does Sophos Education ensure the safety and suitability of tutors for students?
How do I sign up as a student?
What is the rescheduling and cancellation policy for lessons?
How are tutors chosen for the platform?
What is Sophos Express?
What are group classes?
What subjects are available?
How does the matching service work?
What should I do if I want a tutor but can’t see any availability?
What is the purpose of a free trial lesson?
How can I choose a tutor?
How does the payment system work?
Do tutors have to teach in English?
What is the rescheduling and cancellation policy for lessons?
Are all sessions online?
How does the platform work as a tutor?
Is teaching experience required?
What qualifications are required to be a tutor?
How can I get more work?
How do I get paid?
What is the tutor approval process?
Is there a minimum number of hours I have to commit to?
How does the payment system work on the platform?
Can you guarantee I will get students?
Can I tutor as an international student?
Can I offer free trial lessons?
How does the matching system work?
What is my employment status with Sophos?
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